Someone nearby when you can’t be.
You may be the person Mom or Dad calls when they can’t get into MyChart, need to fill out something online, receive a suspicious message, can’t remember a password, or simply aren’t sure what a website is asking them to do. GranPal can be that steady, familiar person nearby — even when you can’t be.
GranPal doesn’t replace family. GranPal takes some of the pressure off.
Many of the families we work with live at a distance, keep busy schedules, or just want a patient, trusted person handling the everyday digital questions — instead of talking Mom or Dad through it step by step over the phone.
We can serve as the local, familiar helper, coordinate technology projects with you, and help set up devices or changes your family has already decided on — all while your parent stays the primary client.
Family involvement, on your parent’s terms
Permission comes first
We loop family in only when the client says it’s okay — updates, next steps, or a heads-up after a visit, never behind their back.
One familiar person
The same guide gets to know your parent’s devices, accounts and comfort level — so there’s less re-explaining every time something comes up.
Help from anywhere
Coordinate technology projects, get authorized updates, or arrange a visit for your parent — even if you live hours away.
Ways families lean on GranPal
- Serving as the local technology helper when adult children live elsewhere
- Providing authorized updates to family members after a visit
- Coordinating technology projects with adult children
- Helping set up devices a family member has already purchased
- Helping families simplify a parent’s technology overall
- Assisting after a spouse who managed the household’s technology passes or can no longer help
You are a miracle worker! We covered so much ground & you fixed so many of the problems I had. People need you! Thanks again for all you did!— C.M., GranPal Client
Ready to make things easier for both of you?
Tell us what’s going on, and whether you’d like to be included in updates — we’ll take it from there.